October 23, 2023
Expanding GLAD Answers’ Reach Where We’re Needed Most
GLAD Answers, GLAD’s legal information line, is busy. This year so far, we have a monthly average of 169 intakes, up from 130 per month in 2022. GLAD Answers staff can answer questions and support a high number of callers with the help of 20 GLAD Answers volunteers.
From January to September, callers have needed support in the following areas:
|Issue areas||Number of intakes|
|Treatment In Prison||193|
The team, GLAD Answers Coordinator Kayden Hall and Public Information Manager Gabrielle Hamel, holds a volunteer training every six months. We just held our latest training in September with six new volunteers joining fourteen dedicated others who have stayed with us from the previous year. These committed folks who donate their time respond to emails, phone calls, and online intakes, and provide resources and information to those in need.
Our next volunteer training will take place in the spring. You can sign up now!
With so many wonderful volunteers, we are working to expand our reach to ensure everyone who GLAD Answers can help is aware of this free resource, particularly low-income and Black and Brown communities, as well as regions outside greater Boston. We invite you to share information about GLAD Answers with those in your community who may have questions about their legal rights or need information about addressing anti-LGBTQ+ discrimination.
This story was originally published in the Fall 2023 GLAD Briefs Newsletter, Read more.