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Employment

GLAD is at the cutting edge of the historic fight for full equality and justice. Through impact litigation, education and public policy work, GLAD’s precedent-setting work has established anti-discrimination laws for transgender, gay, lesbian and bisexual people and protected the rights of those with HIV throughout New England.

GLAD is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from transgender persons, people of color, and individuals with disabilities, including HIV.

Core Values

GLAD has a commitment to communication, diversity, team work, results orientation, and collaboration and has classified these as core values that are integral to fulfilling our mission. The core values apply to all levels and positions in the organization. Each employee is encouraged to find ways to integrate the core values in their day to day work.

  • Communicates in a clear, concise manner, communicates effectively verbally and in writing as required; and learns through listening.
  • Promotes diversity at GLAD through practice and example and seeks ways to foster diversity within the framework of the position.
  • Works in a team dynamic demonstrating leadership, offers good “followship”, offers insight, and shows flexibility in all areas.
  • Creates results, meets deadlines, completes tasks in a timely manner, is dependable and accountable for their work and requests help for tasks as needed.
  • Collaborates well across job lines, increases lines of communication and fosters cooperation among departments and outside organizations.

Open Positions

Public Information Manager

The Public Information (PI) Manager has primary responsibility for the quality operation of GLAD’s legal information hotline, GLAD Answers, which is free, confidential, and staffed by volunteers. GLAD Answers provides the public with legal information about LGBTQ/HIV legal issues in New England as well as referrals to lawyers and other organizations that can assist them. GLAD Answers plays the vital roles of educating individuals one-on-one about their rights, and helping GLAD identify patterns of discrimination and cases the organization may litigate. The PI Manager supports GLAD Answers initiatives related to the organization’s access to justice and racial and economic justice strategic goals.

The PI Manager is responsible for recruiting, training, and supervising GLAD Answers volunteers and supervising the GLAD Answers Program Assistant, as well as growing and maintaining GLAD Answers resources, including the Lawyer Referral Service, Agency Referral Database and GLAD Answers publications. They may also provide legal information through public speaking and workshops, and may represent GLAD in coalitions. The next Public Information Manager will also lead the adoption of a new database, as we transition to a new, hotline-specific system.
The PI Manager works closely with all GLAD attorneys, and reports to the Director of Public Affairs and Education.

Duties & Responsibilities

  • Intakes and Public Education
    • Become familiar with LGBTQ/HIV legal issues in the six New England states and keep up with ongoing developments in the law
    • Manage the GLAD Answers intake process, ensuring high quality, culturally-competent delivery of legal information and warm referrals to outside resources
    • Provide daily supervision and feedback to GLAD Answers volunteers
    • Ensure conflict checks are done for all intakes, and coordinate conflict checks with GLAD attorneys
    • Review intakes for accuracy and completeness daily, and indicate additional information that should be provided as needed
    • Perform intakes when needed and follow up on complex matters
    • Liaison w/ GLAD attorneys about complicated or urgent matters & possible issues that may be of interest to the Legal Department
    • Triage calls from attorneys outside GLAD who wish to consult with GLAD attorneys
    • Maintain the intake database and ensure all subscriptions and licenses are up to date including chat software, translation and interpretation services,
    • Assess and implement new options for delivering GLAD Answers services
    • Generate reports for legal work, community engagement, and board reporting
  • Lawyer Referral Service (LRS)
    • Manage and grow GLAD’s Lawyer Referral Service (LRS) including recruiting, registering, and renewing LRS attorneys.
    • Work with Legal Department to ensure that all LRS attorneys are highly skilled and in good standing
    • Maintain and grow quality agency referral resources
    • Identify and implement opportunities to increase access to legal resources and representation for GLAD Answers intakes.
  • Volunteer Recruitment and Training
    • Semi-annually, recruit volunteers and provide training, with assistance from the Legal Department
    • Maintain the GLAD Answers Training Manual, training role plays and other training materials
  • Publications
    • Maintain digital and print publications and materials to be sent to people who contact GLAD Answers, and work with others on the public affairs and education team to ensure Know Your Rights and GLAD Answers information is maintained on the GLAD website
    • Identify new opportunities for content creation, tailored to developments in the law and expressed need of GLAD Answers callers, and work in collaboration with the legal department and others in the public affairs and education department to create and edit them.
    • Work in collaboration with the legal department and others in the public affairs and education department to increase accessibility of GLAD Answers/Know Your Rights resources
  • Coalitions + Speaking, as opportunities arise
    • Attend coalitions and provide community trainings on behalf of GLAD as necessary, elevating community voices and experiences
    • Assess GLAD’s engagement in ongoing community work with Director of Public Affairs and Education and Community Engagement Manager

Qualifications

  • A minimum of 3-5 years of relevant experience, which may include hotline work, legal work, social work, or education
  • Dedication to and familiarity with LGBTQ/HIV civil rights and an interest in the law.
  • Ability to assimilate complex information and convey it to lay audiences.
  • Volunteer management and supervision experience.
  • Database management experience or related
  • Customer service orientation.
  • Ability to balance expectations of various stakeholders: volunteers, callers, lawyers, community members.
  • Excellent oral and written communication skills and strong attention to detail.
  • Spanish proficiency desirable but not required.
  • Experience working with people in distress a plus.
  • Minimum of a bachelor’s degree, though strong equivalent experience will be considered.

Compensation

Salary low-mid $50’s, commensurate with experience. Excellent benefits include full health, dental and long-term disability insurance; 401(k) with employer contribution; three weeks vacation; and supportive and friendly work environment dedicated to groundbreaking achievement for LGBTQ people and people living with HIV.

To Apply

Please email a cover letter, resume and writing sample by Tuesday, July 31, 2018 to Amanda Johnston, Director of Public Affairs and Education, at ajohnston@glad.org. Include “Public Information Manager” in the subject line. No phone calls please.

GLAD is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from transgender persons, people of color, and individuals with disabilities, including HIV.

About GLAD

GLAD is at the cutting edge of the historic fight for full equality and justice. Through impact litigation, education and public policy work, GLAD’s precedent-setting work has established anti-discrimination laws for transgender, gay, lesbian and bisexual people and protected the rights of those with HIV throughout New England. www.glad.org

Staff Attorney

GLBTQ Legal Advocates & Defenders (GLAD), New England’s LGBTQ and HIV public interest legal organization, seeks a full-time Staff Attorney for its work in the six New England states. This attorney will be involved in handling matters in the full range of GLAD’s core litigation work, as well as our priorities of racial and economic justice, access to justice and state public policy advocacy.

About GLAD

From its founding in 1978 in response to a police sting operation against gay men at the Boston Public Library, GLAD has spent nearly four decades working in New England and nationally – through strategic litigation, public policy advocacy and education – to create a just society free of discrimination based on gender identity and expression, HIV status and sexual orientation. For example, GLAD worked to bring marriage equality to all six New England states – with court victories in MA and CT in 2003 and 2008, respectively; legislative victories in VT (2009), NH (2010) and RI (2013); and a victory at the ballot box in ME in 2012. Time after time, GLAD has broken through resistance and prejudice to make real progress, whether fighting against HIV discrimination and stigma; ending sexual orientation and gender identity discrimination through litigation and legislation; increasing legal rights and protections for transgender people; and promoting the safety and well-being of LGBTQ youth and elders.

In this paradoxical time of both great progress and ongoing threats, GLAD is committed to staying on the cutting edge of LGBTQ rights and keeping our eyes on the counter-movement, including any improper use of religion to discriminate against our communities. GLAD is also committed to raising up the needs of LGBTQ people of color, low-income individuals, immigrants, prisoners, youth and elders. GLAD seeks to transform New England into an “Equality Zone,” serving as a model to the nation.

About the Position

GLAD seeks an attorney with a minimum of 3-5 years of litigation, legal research and writing, and policy experience who has a passion for and interest in LGBTQ and/or HIV work. Other qualifications include: strong analytical skills; open-mindedness; and public speaking. Independence, as well as the ability to work as part of an integrated team, is a must.

New England bar admission preferred. Salary depends on experience; excellent benefits.

Send confidential resume, cover letter and writing sample to Gary Buseck, GLAD, 18 Tremont St., Suite 950, Boston, MA 02108 or by email to gbuseck@glad.org. Applications will be considered on a rolling basis until the position is filled.

GLAD is committed to building and maintaining a diverse staff. People of diverse racial and ethnic backgrounds and language abilities, transgender individuals, people living with HIV and people living with disabilities are particularly encouraged to apply.

Individual Gifts Officer

The Individual Gifts Officer will join GLBTQ Legal Advocates & Defenders (GLAD) at a critical moment for the 40-year-old trailblazing civil rights organization. In these extraordinary times, when the rights of vulnerable communities – LGBTQ people, people living with HIV, communities of color, women, immigrants – are under attack, GLAD is growing to ensure equality and justice extend to us all. In 2018, we will complete a capital campaign to grow our capacity to serve – and empower – our communities in the years ahead.

Through strategic litigation, public policy advocacy, and education, GLBTQ Legal Advocates & Defenders (GLAD) works in New England and nationally to create a just society free of discrimination based on gender identity and expression, HIV status, and sexual orientation.  Founded in 1978, GLAD is at the cutting edge of the historic fight for full equality and justice. See www.glad.org for more information.

Reporting directly to the Director of Development, the Individual Gifts Officer will be an externally facing fundraiser working collaboratively with the Major Gifts Team, senior leadership, and board of directors, to develop strong relationships with current and prospective donors.

Position Description

The Individual Gifts Officer will provide leadership for developing and implementing strategies to facilitate and grow GLAD’s Community Giving and Equal Justice Council ($1,500 and higher) programs, and support the Major Gifts Team.

Qualifications:

The ideal candidate will have 3-5 years of development experience, a strong understanding of moves management, and experience stewarding donor relationships.  Excellent organizational, planning, written and oral communication skills required, as are proficiency with Microsoft Office and fundraising databases.  Ability to take initiative and follow-through in a fast-paced environment is a must.  Understanding of advocacy-based organizations is preferred.

Responsibilities:

  1. Manage a portfolio of mid-level donors and major donor prospects.
  2. Provide oversight and implementation of strategies to engage, renew, and acquire major donors (currently $1,500 per year) and prospects, through in person meetings, direct mail, phone, and email solicitation.
  3. Support the Major Gifts team; manage quarterly major donor renewals and acquisition process, create lists, review giving histories and recommend ask amounts, coordinate mailing and follow-up strategies, write/update communications to major donors including acquisition, renewal, and acknowledgement letters in coordination with other communications professionals on staff.
  4. Develop and manage prospecting system: identify and qualify major donor prospects, work with Database Manager to perform regular wealth screening on donors and prospects, and support cultivation and solicitation strategies for them.
  5. Create and maintain relationships with attorneys and other program staff to identify opportunities for fundraising.
  6. Participate in defining and carrying out development objectives and priorities for entire organization.

Report to: Director of Development

Compensation: Salary in the low to mid $50’s and commensurate with experience, excellent benefits include health, dental and long-term disability insurance; 401(k) with employer contribution; three weeks’ vacation; and supportive and friendly work environment dedicated to groundbreaking achievement for the LGBTQ and HIV communities.

To Apply:

Send a thoughtful cover letter and resume via e-mail (no phone calls) to Brianna Boggs, Director of Development: bboggs@glad.org. Please include the “Individual Gifts Officer” title in the subject line.

Only applications with both cover letter and resume will be considered.  Deadline for applications is 2/23/18.

GLAD is dedicated to building a diverse staff and strongly encourages applications from transgender persons, people of color, and individuals with disabilities, including HIV.

Internships

ONGOING

Interns are hired on an academic schedule — for the entire school year, an individual semester, or the summer. Summer internships are full time; academic year internships are part time (10-15 hrs/wk). All GLAD internships are unpaid.

Learn More →