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GLAD is at the cutting edge of the historic fight for full equality and justice. Through impact litigation, education and public policy work, GLAD’s precedent-setting work has established anti-discrimination laws for transgender, gay, lesbian and bisexual people and protected the rights of those with HIV throughout New England.

GLAD is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from transgender persons, people of color, and individuals with disabilities, including HIV.

Core Values

GLAD has a commitment to communication, diversity, teamwork, results orientation, and collaboration and has classified these as core values that are integral to fulfilling our mission. The core values apply to all levels and positions in the organization. Each employee is encouraged to find ways to integrate the core values into their day-to-day work.

  • Communicates in a clear, concise manner, communicates effectively verbally and in writing as required; and learns through listening.
  • Promotes diversity at GLAD through practice and example and seeks ways to foster diversity within the framework of the position.
  • Works in a team dynamic demonstrating leadership, offers good “followship,” offers insight, and shows flexibility in all areas.
  • Creates results, meets deadlines, completes tasks in a timely manner, is dependable and accountable for their work and requests help for tasks as needed.
  • Collaborates well across job lines, increases lines of communication and fosters cooperation among departments and outside organizations.

Open Positions


ONGOING: Interns are hired on an academic schedule — for the entire school year, an individual semester, or the summer.

Both full- and part-time internships are available.

Learn More →

Chief Legal Strategist

GLAD has achieved key precedent-setting victories on behalf of the LGBTQ community and for people living with HIV. Join our team as Chief Legal Strategist to lead our legal strategy and mobilize resources to achieve our critical mission.

As Chief Legal Strategist, your experience in and commitment to addressing racial justice, structural inequities, and LGBTQ+ equality will be central to your work in guiding and overseeing GLAD’s Legal Department’s litigation, legislative, and advocacy strategies.

Leading a 10-person Legal Department including Project Directors, Staff Attorneys, and Legal Assistants, the Chief Legal Strategist will oversee GLAD’s legal strategy and ensure excellence and efficacy in the execution of its work. You will leverage your exceptional ability to lead and manage a highly effective legal team, facilitate consensus-based decision-making while working to communicate and coordinate strategy across departments. You will work to prioritize the Legal Department’s caseload, based on capacity and in alignment with the team’s vision and strategy. As departmental leader, you will steward professional development, support, and advocacy for the team. Within GLAD, you will represent the legal team as a member of the Senior Management Team, aligning on organizational priorities and sharing the team’s work across the organization.

GLAD is working with Positively Partners to fill this integral role in our organization. To learn more and apply, visit our dedicated application website.

GLAD Answers Program Assistant

GLAD is seeking a full-time Program Assistant to support the work of GLAD Answers, GLAD’s LGBTQ and HIV legal information and referral helpline.

GLAD Answers, which is free, confidential, and staffed in part by volunteers, provides the public with legal information about LGBTQ/HIV legal issues in New England as well as referrals to lawyers and other organizations that can assist them. GLAD Answers plays the vital roles of educating individuals one-on-one about their rights and helping GLAD identify patterns of discrimination and cases the organization may litigate.

The GLAD Answers Program Assistant will help maintain the day-to-day operations of GLAD Answers, supporting the Public Information Manager by assisting with research, volunteer supervision, and tracking trends and emergent needs of the program.

The Program Assistant will help advance access to justice and racial and economic justice initiatives for GLAD Answers in line with GLAD’s strategic priorities and will be guided by GLAD’s values of justice and lived equality, inclusion, equity, mutual respect, anti-racism, and collaboration.

Through strategic litigation, public policy advocacy, and education, GLBTQ Legal Advocates & Defenders works in New England and nationally to create a just society free of discrimination based on gender identity and expression, HIV status, and sexual orientation. Serving 2,500 people each year, GLAD Answers works to support LGBTQ and HIV+ individuals across New England facing a wide range of legal issues.


  • Assist with recruitment, training, and supervision of GLAD Answers volunteers.
  • Assist in maintaining up-to-date records of resource and lawyer referrals
  • Assist Public Information Manager in performing intakes from callers
  • Research legal issues facing LGBTQ and HIV+ communities
  • Attend outreach events, including tabling at conferences, schools, and various community settings
  • Assist in responding to mail and email from LGBTQ+ Incarcerated people who reach out to GLAD
  • Work as part of a team and communicate consistently with supervisory staff and across departments.
  • Other duties as assigned

The ideal candidate will be compassionate, detail-oriented, and have strong written and verbal communication skills.  Other requirements include:

  • Experience in social service or client/customer service setting
  • A strong research background
  • Strong knowledge of the needs and experiences of LGBTQ communities, as well as those living with HIV
  • Experience with office software including Microsoft Word, Excel, PowerPoint, or the equivalent
  • Prior experience with databases or hotline management software is a plus
  • Bilingual/multilingual applicants are highly encouraged to apply

This position reports to the Public Information Manager.


This position is based in GLAD’s Boston office. GLAD is committed to maintaining a safe and healthy working environment as we fully re-open our office in September 2021.

Salary and benefits

Salary for this position starts at $40,000. Excellent benefits include health, dental, vision, and long-term disability insurance; 401(k) with employer contribution; 3 weeks vacation; supportive and friendly work environment.

To apply

Please email a cover letter and resume to J.D. Melendez, Public Information Manager at, with “Program Assistant” in the subject.

We ask that applicants not reach out by phone.

Applications will be accepted on a rolling basis until the position is filled.


GLAD is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from transgender persons, people of color, and individuals with disabilities, including HIV.