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Contact us for free and confidential legal information, assistance, and referrals.

Please complete the online intake form below. You can also email us at GLADAnswers@glad.org or leave a voicemail at 800-455-GLAD. Please include your name, phone number or email, and a good time for someone to call you back. We return calls, emails, and online intakes within about 3 working days. Translation is available.

We are unable to answer phone calls live at this time. Please leave a voicemail with your name and contact information and we will get back to you within three business days. For a quicker response, we recommend reaching out by email.

During this time, email is the quickest way to get a response.

Live chat is currently unavailable.

What do people contact us about? Questions like

How do I change the gender on my identification documents?

Can I keep my HIV status private?

Am I eligible for Social Security survivor benefits?

Know Your Rights

Look through our online resources for information about LGBTQ and HIV rights across New England and beyond.

Search by Issue or State

Transgender ID Project

This program provides free resources and support for transgender people living in New England to change their legal name and gender marker on federal and state documents.

New England states include Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island or Vermont.

Learn More

GLAD Answers

Your LGBTQ and HIV Legal Rights Resource!

“When my middle school refused to stop the bullying I endured for three years, GLAD helped me get them to finally take action to protect LGBT students like me. GLAD Answers was a lifeline.” -Jason