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Contact us for free and confidential information, assistance, and referrals. To keep everyone as safe as possible during the pandemic, we have temporarily limited phone coverage in our office. Choose Email below for the quickest response at this time. You can also leave a voicemail (800-455-GLAD) and we will respond within two weeks. Translation is available.

We are not able to answer phone calls live at this time, but will return your call. Leave a voicemail with your name and contact information and we will get back to you within two weeks. For a quicker response, we recommend reaching out by email.

During this time, email is the quickest way to get a response.

Live chat is currently unavailable.

What do people contact us about? Questions like

How do I change the gender on my identification documents?

Can I keep my HIV status private?

Am I eligible for Social Security survivor benefits?

Know Your Rights

Look through our online resources for information about LGBTQ and HIV rights across New England and beyond.

Search by Issue or State

Transgender ID Project

Transgender people in New England seeking to update their legal name and gender on federal and state documents can receive free legal representation this program.

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GLAD Answers

Your LGBTQ and HIV Legal Rights Resource!

“When my middle school refused to stop the bullying I endured for three years, GLAD helped me get them to finally take action to protect LGBT students like me. GLAD Answers was a lifeline.” -Jason