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Contact us for free & confidential information, assistance and referrals. Our highly trained volunteers are available 1:30 - 4:30 p.m. Monday - Friday at 800-455-GLAD. Translation is available in over 200 languages.

Available by phone Monday - Friday 1:30–4:30 p.m. at 800-455-GLAD. NOTE: GLAD Answers will be closed Thursday, 12/20. Please leave a voicemail and we will return your call. Regular phone hours will resume 12/21.

Email us anytime and we'll get back to you within three business days.

Live chat is currently unavailable.

What do people contact us about? Questions like

How do I change the gender on my identification documents?

Can I keep my HIV status private?

Am I eligible for Social Security survivor benefits?

Know Your Rights

Look through our online resources for information about LGBTQ and HIV rights across New England and beyond.

Search by Issue or State

Pop Up Transgender ID Project

Transgender people in New England seeking to update their legal name and gender on federal and state documents can receive free legal representation this program.

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GLAD Answers

Your LGBTQ and HIV Legal Rights Resource!

“When my middle school refused to stop the bullying I endured for three years, GLAD helped me get them to finally take action to protect LGBT students like me. GLAD Answers was a lifeline.”