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Reporters

For more information on a case,
contact Carisa Cunningham at 617-426-1350, or contact by .(JavaScript must be enabled to view this email address)

Work at GLAD

Open Positions

GLAD is at the cutting edge of the historic fight for full equality and justice. Through impact litigation, education and public policy work, GLAD's precedent-setting work has established anti-discrimination laws for transgender, gay, lesbian and bisexual people and protected the rights of those with HIV throughout New England.

GLAD is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from transgender persons, people of color, and individuals with disabilities, including HIV.

Core Values

GLAD has a commitment to communication, diversity, team work, results orientation, and collaboration and has classified these as core values that are integral to fulfilling our mission. The core values apply to all levels and positions in the organization. Each employee is encouraged to find ways to integrate the core values in their day to day work.

  • Communicates in a clear, concise manner, communicates effectively verbally and in writing as required; and learns through listening.
  • Promotes diversity at GLAD through practice and example and seeks ways to foster diversity within the framework of the position.
  • Works in a team dynamic demonstrating leadership, offers good "followship", offers insight, and shows flexibility in all areas.
  • Creates results, meets deadlines, completes tasks in a timely manner, is dependable and accountable for his/her work and requests help for tasks as needed.
  • Collaborates well across job lines, increases lines of communication and fosters cooperation among departments and outside organizations.

Posted March 26, 2015

IT Manager (half time/.5 FTE)

A key member of GLAD’s administrative team, the IT Manager is responsible for overseeing the technology needs of a small but complex non-profit organization.The position supports budgeting, purchasing, inventory control, solutions for data storage and file sharing, network and security solutions,  collaboration with key personnel in other departments, documentation, compliance with data security and privacy laws and protocols, selection of and coordination with third-party vendors, device and system support to end users, installation and updating of software, support for internal/external communication platforms, development and implementation of training protocols, and cross-departmental task delegation.

Responsibilities
  • Manage and Maintain Trouble Tickets/Requests
  • Liaise with outside IT vendors as needed
  • Maintain Servers and Key Services
  • Support server-based applications (FileMaker, Raisers Edge)
  • Support Remote Offices & Remote Users
  • Work with GLAD’s Public Affairs and Education and Development departments to coordinate external communication and fundraising platforms
  • Manage and Maintain Inventory (Hardware, Software, Licenses)
  • Assist in budget planning for IT products/services
  • Data and system recovery
  • Research, evaluate and recommend new products/capabilities, research nonprofit discounts as appropriate; create rollout plans
  • Coordinate work/major projects with IT support vendor (Minot)
  • Lead long-term and strategic planning around MIS and IT infrastructure
  • Assist in Risk Management and provide guidance on best practices
Qualifications

3-5 years of experience managing IT for non-profit or legal organization.

Experience managing hardware and software

Experience with Microsoft Exchange, Office365 and other cloud-based solutions

Experience with Microsoft Enterprise and Symantec Enterprise products preferred.

Knowledge of HyperV/Virtualization

Ability to research, refine, and roll-out new systems, products, and policies

Familiarity with Mac and Mac integration

Familiarity with Raiser’s Edge or other donor-management software a plus

Reports to

Chief Financial Officer

Compensation

Salary commensurate with experience; benefits include vacation, holiday and sick time on a pro-rated basis, and eligibility to participate in GLAD’s FSA, 401(k) and pre-tax MBTA programs.This position is also eligible to purchase health and dental insurance through GLAD’s plan.

How to Apply

Please email a cover letter and resume to Beth Grierson, Senior Manager of Operations and Administration at .(JavaScript must be enabled to view this email address)Please include the title “IT Manager” in the email’s subject line. No phone calls please.

Applications will be accepted until the position is filled

Ongoing

Internships

Interns are hired on an academic schedule — for the entire school year, an individual semester, or the summer. Summer internships are full time; academic year internships are part time (10-15 hrs/wk). All GLAD internships are unpaid.

Learn More →