Work at GLAD
GLAD is at the cutting edge of the historic fight for full equality and justice. Through impact litigation, education and public policy work, GLAD's precedent-setting work has established anti-discrimination laws for transgender, gay, lesbian and bisexual people and protected the rights of those with HIV throughout New England.
GLAD is an affirmative action, equal opportunity employer. GLAD is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from transgender persons, people of color, and individuals with disabilities, including HIV.
GLAD has a commitment to communication, diversity, team work, results orientation, and collaboration and has classified these as core values that are integral to fulfilling our mission. The core values apply to all levels and positions in the organization. Each employee is encouraged to find ways to integrate the core values in their day to day work.
- Communicates in a clear, concise manner, communicates effectively verbally and in writing as required; and learns through listening.
- Promotes diversity at GLAD through practice and example and seeks ways to foster diversity within the framework of the position.
- Works in a team dynamic demonstrating leadership, offers good "followship", offers insight, and shows flexibility in all areas.
- Creates results, meets deadlines, completes tasks in a timely manner, is dependable and accountable for his/her work and requests help for tasks as needed.
- Collaborates well across job lines, increases lines of communication and fosters cooperation among departments and outside organizations.
GLAD seeks a full-time Database Manager to maintain and support the organization’s donor management systems, and serve as GLAD’s point person for Raiser’s Edge.
The Database Manager is responsible for reporting from and maintaining the integrity of the organization’s Raiser’s Edge database. S/he ensures that constituent profiles are maintained accurately, supervises gift processing from deposit to acknowledgment, conducts queries, generates listings for mailings, meetings and events, and oversees the registration process at major events. The Database Manager will also ensure timely reconciliation with financial systems. S/he will work with database software vendors to coordinate data software updates, training and other purchases; and train and supervise department staff in the use of Raiser’s Edge.
- Manage and maintain GLAD’s donor database with an eye for clarity, consistency and accuracy, and serve as GLAD’s expert in Raiser’s Edge.
- Develop and monitor data integrity systems such as work flow, duplicate reconciliation, data entry performed by others, and staff/volunteer access parameters.
- Design and revise coding structure and systems to support fundraising efforts; and create instructional guides to document these procedures.
- Manage an annual calendar of ongoing data and reporting needs; design and execute new queries, reports, and complex imports of meta-data; produce donor lists for mail, email and reporting needs.
- Prepare and make all bank deposits, monitor online gift system, and conduct monthly reconciliation with financial systems.
- Supervise the processing of all gifts and the production of acknowledgement letters. Prepare monthly pledge invoices and year-end tax letters for donors. Perform gift processing as needed.
- Supervise and train Data Entry Assistant, and volunteers in the use of Raiser’s Edge. Provide Raiser’s Edge training and assistance to department colleagues and other staff as necessary.
- Work in collaboration with Special Events team to create mailing lists for invitations and solicitations, track event sponsorships pledges and payments, and record attendance. Manage the registration process at major special events.
- Develop and maintain prospect research and tracking systems. Perform prospect research and analysis.
- Oversee the major donor acquisition mail campaigns, including list pulls and production.
- Manage vendor relationship with Blackbaud and negotiate purchase of systems upgrades and maintenance contracts. Install upgrades and patches. Serve as liaison with Blackbaud regarding customer support needs and issues.
- Collaborate with other departments to identify and establish systems for collecting donor and prospect data.
- Provide gift-related information to donors and constituents on the phone and in person as requested.
- Assist with carrying out development objectives and priorities for entire organization.
- Extensive experience with Raiser’s Edge or other fundraising database, preferably at the expert level
- Ability to understand internal processes and how they relate to functionality within Raiser’s Edge
- Skilled in a PC Office environment
- Effective management and multi-tasking skills, and ability to function in fast-paced environment
- Detail oriented, organized and able to analyze, diagnose and solve problems
- Strong communication skills especially regarding scheduling, project status and deadlines
- Ability to maintain confidentiality
- Experience working with Blue State Digital a plus
- Preferred: Knowledge of the LGBT community and related social justice issues
Director of Development
Salary commensurate w/ experience; excellent benefits include health, dental, 401(k), generous vacation, supportive environment
How to Apply
Please send resume and cover letter to Lee Swislow, Executive Director. Please put the title “Database Manager” in the subject line of your email. This position is open until filled, so please apply immediately if interested.
Civil rights have never been easy to win. Fighting for them takes passion, skill, and an absolute determination to prevail. That’s what Gay & Lesbian Advocates & Defenders (GLAD) delivers every single day.
At this pivotal point in the movement, GLAD is seeking to hire a facilitative, civil rights-experienced executive director to help our bold and visionary organization ensure equality for lesbian, gay, bisexual and transgender people, and people living with HIV.
GLAD has won some of our movement’s most transformative legal victories. We know how to identify key legal issues; create bold, calculated and comprehensive strategies; and use litigation, advocacy, education and coalition-building to change the world for LGBT people and people living with HIV. The attainment of marriage equality in the six New England states does not end the fight to ensure full equality and justice for LGBT people and people with HIV. Looking forward, we are ready to harness the energy of our many dedicated supporters and the broader community to lead the ongoing battles ahead. Our next executive director will be charged with:
· Garnering funding and resources for our continued efforts. The marriage equality work created unprecedented fundraising opportunities that must be nurtured and maintained.
· Leading and representing the organization in pursuing the unfinished work of the LGBT/HIV/AIDS civil rights movement, including:
o Ensuring robust legal protections, through our youth initiative, that create an affirming world for LGBT and HIV-positive youth in all contexts such as in schools, out-of-home, foster care, and the juvenile justice system.
o Advocating for access to appropriate and affordable health care for all, especially transgender people, people with HIV, and LGBT elders who have all been subjected to systemic discrimination in healthcare.
o Ensuring equal treatment in long-term care and housing for LGBT elders.
o Guaranteeing the right of transgender people to live fully in every sphere of our society with respect and dignity.
o Advocating for strengthened legal protections for families in all their forms and strategic solutions to complex family legal issues.
o Empowering and educating LGBT people and people living with HIV to understand their rights and how to advocate for themselves as they seek jobs, enter the workforce and encounter potential discrimination.
o Addressing in our legal work the compound impacts of the intersection of racism, classism, homophobia, transphobia, and HIV phobia.
· Passionately conveying the importance of what we do to a diverse set of audiences.
· Bringing the lessons of GLAD’s successes to national forums to affect change in other parts of the country.
Skills, Experience and Attributes of the Ideal Candidate
In addition to the strategic and operational acumen required of every executive director in a non-profit of GLAD’s size and maturity, the ideal candidate for GLAD will possess and demonstrate this particular set of skills, attributes and experience:
Knowledge of Civil Rights and the LGBT Movement
The new executive director will be knowledgeable about the history and current events of the LGBT community and movement. Demonstrated experience working within the LGBT and/or HIV community is desired.
A Strategic Thinker with Passion and Vision
A relentless passion for the mission and priorities of the organization and the ability to speak from the heart about the vision and relevance of GLAD and its work is essential. The successful candidate will be able to demonstrate the impact of past critical, strategic successes.
A Legally Astute and Experienced Advocate
GLAD is an important player in the legal and legislative landscape impacting the LGBT community across the country. The ideal candidate will have political savvy, a capacity for understanding legal processes, and an appreciation for the complexity of the cases litigated by GLAD. Success in this arena requires someone who is diplomatic, poised, and appropriately assertive. A law degree is not required.
Fundraising Enthusiasm and Relationship-Building Skills
The ideal candidate will be someone who sincerely enjoys the process of cultivating new donors and being attentive to existing ones. The executive director will be the most visible face of the organization, working with a dedicated board and a talented development staff to attract donor interest and commitment. A warm, welcoming, and approachable demeanor is desirable.
Commitment to Diversity and Inclusion
GLAD endeavors to ensure that: who we are, how we carry out our work, and the issues we address all reflect the rich diversity of the communities that we serve and represent. We also bring to our work an understanding that racism and economic injustice can compound the impact of transphobia, homophobia, or HIV-related stigma on many in the LGBT and HIV communities. The ideal candidate will demonstrate, through past work and/or life experience, a shared commitment to diversity and inclusion, as well as a capacity for actualizing an inclusive work environment.
Collaborative, Shared Leadership Style
GLAD is fortunate to have a highly functioning, professional, and dedicated staff. The ideal executive director will have an inclusive, facilitative management style, an open approach to communication and information sharing, and will inspire staff commitment and hard work. Demonstrated ability to work in collaboration with staff, respecting independence, roles and talents, is a must.
An Exceptional Communicator
The executive director must speak effectively, articulately, and persuasively to peers, the media and policy-makers. The ideal candidate will have excellent writing skills.
Experience Working with Boards
We seek candidates experienced in working effectively with boards to carry out the mission of the organization.
Energy and Hard Work
GLAD’s work environment is collegial, celebratory, and professional and demands daily resourcefulness, hard work, and occasional long hours. The successful executive director will have a strong work ethic along with a good dose of humor.
Education and Leadership Experience
A minimum of a Bachelor’s degree is required; a relevant advanced degree is a plus. A minimum of seven years of increasing leadership responsibility is required.
Board of Directors
How to Apply
This is a full-time position offering competitive salary and benefits commensurate with skill and experience. GLAD’s office is located in downtown Boston, convenient to public transportation (MBTA). The position requires regular travel around New England and nationally.
This executive search is being conducted by Third Sector New England with Transition Consultant Nancy Jackson. Candidates should apply at TSNE - GLAD ED Position by submitting a resume and cover letter responding specifically to the stated position requirements and include starting salary requirements. Only electronic applications submitted to the position posted on the Third Sector New England website will be considered. All submissions will be acknowledged and reviewed as they are received.
Candidates are strongly encouraged to apply promptly. Applications will be accepted until the position is filled with priority given to applications received by December 31, 2013.
GLAD is an Equal Opportunity Employer and actively seeks a diverse pool of candidates.
Interns are hired on an academic schedule — for the entire school year, an individual semester, or the summer. Summer internships are full time; academic year internships are part time (10-15 hrs/wk). All GLAD internships are unpaid.